The first person I interviewed was a local football coach. He did not really share the unmet need because the game of football for him was enough of a gift that did not feel the fan experience upgrade was a large component of enjoying attending a Bucs game.
The next interviewee was the daughter of a die hard Buccaneers fan who held season tickets for 22 years. When asked about upgrading the fan experience, she seemed very disinterested as she had no interest in football and did not really enjoy the times she went with her father.
The third interviewee was a Tampa bay Lightning employee who was not interested in the fan experience at Raymond James because she preferred hockey over football, but liked the idea of adding those features to Amalie Arena.
The next person I interviewed was a local boy playing peewee football (with the supervision of his guardians) who was a big Bucs fan. He said he thought the pirate ship was the "coolest thing ever" and that nothing could be better about Bucs' games.
The last interviewee was another student wearing a Bucs shirt on campus. When asked about this opportunity, he said he thought it was a good idea, but not a necessity. He said he thought it would be good for both the team and the fans, but he personally did not feel it was necessary and that it would persuade him to buy more tickets.
Conclusion:
Many people share a lot in common, but that does not necessarily dictate the same needs because everyone's lives are very different. The need I have identified is very different for other needs because it is not technically a need as it is not imperative for survival. There is usually a different underlying cause for different needs. Despite their being interest in my idea, I learned that not everyone is completely on board, yet.
Inside the Boundary
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Outside the Boundary
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Who is in
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Who is not
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What the need is
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What the need is not
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Why the need exists
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Alternative explanations
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Hey Andrew,
ReplyDeleteYour post made it really clear for me as a non sports fan to follow through with your idea. I ultimately think what can make the stadium experience more enjoyable (and to increase revenue for the Bucs) is simply to integrate means that allow fans to enjoy the company that they're with, beyond the game itself. Really good post.
Andrew
ReplyDeleteYour post did an amazing job of outlining your plan to help the Bucs. I think your plan is not only feasible but also achievable and it just needs to be implemented. The key with implementing your plan is to make sure that it provides a way for fans to enjoy everything about the team outside of the game itself.
Andrew,
ReplyDeleteI think that you might want to reach out to the Bucs for consulting opportunities! Great job on explaining your hypothesis, and you outlined your plan in a very concise and clear manner. You have actionable ideas and valuable insights coming from a fan's perspective and your post was also engaging to read.